My Visa card is charged even if my free trial was cancelled

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My Visa card is charged even if my free trial was cancelled

primeaque86

Hello,

I would like to request a refund. I felt very bad, because you've let the system charged me 1 month pro subscription, and at the same time canceled the recurring payment. How would you explain that?

I signed up for the free trial on Oct. 23, and then canceled it.

Yesterday, November 22, you've charged me $9.99.

Please look at this. Thank you.

Regards,
Prime