Can you provide us the details of the AppSumo account you had? For example:
- Email used to purchase the DesignBold AppSumo offer.
- Your AppSumo redeem code that you used
(You will find the above two information in your AppSumo account)
With the above details, we will be able to review your account and provide you further updates.
It will be better, if you can share the details at pur chat support. We will review and provide you the information.