Can't edit designs or create a new design! HELP!

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Can't edit designs or create a new design! HELP!

mnewtongolf

Logged into my account and pull up old designs but then can't edit? I then go to create a new design but can't drag photos onto it, add text or do anything!! Really frustrating. I've tried logging out and logging back in but still get the same problems.....can anyone help?

Don

mnewtongolf

Hi There, Thank you for contacting us.

DesignBold is completely compatible with all the browsers (Chrome, Firefox, Mozilla, Safari).

The only interfering point might be the cache and the extensions that you have installed in the browser being used. Also, Ad blockers interfere with the script loading.

So, just to rule out any browser related issue, can you clear your system cache, remove the extensions (or use the incognito mode of the browser), deactivate the Ad Blockers and try again.

You may also, install a fresh browser like Opera (without any history and extensions) and try editing the design.

Do keep us updated with your progress.

Regards
Don